Pruvia Integrated Limited
A business relationship executive understands all business processes and provides technology guidance to ensure maximum return on investment (ROI) for business strategy requirements.
Building and maintaining relationships with clients and key personnel within customer companies.
Conducting business reviews to ensure clients are satisfied with their products and services.
Work closely with clients to understand the business needs and to explore opportunities for growth.
Alerting the sales team to opportunities for further sales within key clients.
Letting clients know about other products the company offers.
Attending meetings with clients to build relationships with existing accounts.
Escalating and resolving areas of concern as raised by clients.
Carrying out client satisfaction surveys and reviews.
Monitoring company performance against service level agreements and flagging potential issues.
Passing leads to the sales team and following up on progress.
Liaising with internal departments to ensure client needs are fulfilled effectively.
Strong interpersonal skills and an ability to build rapport with clients.
Previous sales experience and an organized approach to work.
Hardworking with a strong work ethic.
2 years and above working experience as business relationship officer
Previous experience working as a business relationship officer or a track record of managing client relationships.
Graduate trainee & Internship
OND/HND or equivalents are accepted.